We always strive to fully meet the needs and expectations of all interested parties, as well as fulfil the applicable requirements while constantly increasing the effectiveness and efficiency of business, aiming to achieve business excellence. We, the top management of Global Ispat Koksna Industrija d.o.o. Lukavac:

  • Constantly improve product quality and use resources efficiently
  • Adapt to market requirements, monitor customer satisfaction and expectations
  • Maintain continuous business cooperation with suppliers
  • Maintain social security and employee satisfaction
  • Work to preserve the environment through prevention and reduction of negative impacts on the environment
  • Maintain a systematic approach to quality management and constantly improve the effectiveness of the quality management system
  • Invest in human resources through training and constant improvement of employees’ knowledge

The Quality policy of GIKIL d.o.o. Lukavac represents a framework for establishing and reviewing quality objectives and is consistent with the context of the organization. Top management will periodically review the effectiveness of the quality management system and its objectives to ensure their effectiveness and continued applicability.

To fulfil the established quality policy, we will promote a positive attitude and a responsible attitude towards the work process among all employees of GIKIL d.o.o. Lukavac. The top management of GIKIL d.o.o. Lukavac undertakes to provide the resources necessary to achieve the quality policy and goals.

Lukavac, November 16, 2022